A big thank you to eTail? for highlighting the transformative power of AI, not just in resale, but across various industries. As our CEO James Reinhart often says, "AI will disproportionately affect the resale industry," and we've seen remarkable benefits from its implementation in both our operations and customer experience. Our mission is to encourage the world to think secondhand first, and AI is proving to be an invaluable tool in helping more consumers adopt circular behaviors and combat the fashion waste crisis. Congratulations to all the other finalists! We're thrilled to be in such excellent company and look forward to seeing everyone at #eTailBoston in a few short weeks.
AI isn't just a buzzword. For these brands, it's powering real transformation. ? ??? Furniture.com | Dan Russotto, GM What if you could describe your dream couch and actually see it appear, available near you? Furniture.com’s “Find It” experience combines text-to-image generation with visual similarity AI to deliver jaw-dropping personalization. ?? Users who engage with it click through at 24% - an 8x lift. The future of ecommerce just got delightfully intuitive. ? ?? ThredUp | James Reinhart, CEO Secondhand shopping has millions of options - and now, a brilliant way to search them. ThredUp’s new AI tool lets users upload an image or describe an item, and instantly surface lookalikes. ?? It reduced dead-end searches by 60%, boosted session time by 25%, and turned chaos into clarity. Smart tech for a more sustainable future. ? ?? New York & Company | Laura Cantor, VP Marketing From AI-generated product imagery to personalized emails, NY&C reimagined their marketing stack with intelligence at every touchpoint. ?? The result? Higher engagement, faster go-to-market, and a marketing team freed up to focus on strategy - not spreadsheets. ? These brands aren’t using AI to follow trends. They’re using it to set them - and reshape how retail connects with customers. And now we're celebrating these trailblazers at the eTail? Visionary Awards this August in Boston! Congratulations to the finalists!
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Congratulations to James Reinhart and the work being done at ThredUp! We can't wait to celebrate at the eTail? Visionary Awards in Boston!